PakPaisa FAQs

Pak Paisa Installments – Frequently Asked Questions (FAQ)

1. What is Pak Paisa Installments?

Pak Paisa Installments is a digital financing platform that allows Pakistani users to buy products—such as electronics, home appliances, education tools, healthcare items, and more—on flexible, low-markup installment plans. It is designed as a convenient alternative to traditional credit and banking.

2. Who is eligible to use Pak Paisa Installments?

Anyone can apply, including:

• Students

• Salaried employees

• Small business owners

• Independent women

• Entrepreneurs and freelancers

3. Do I need collateral or a guarantor?

No. Pak Paisa Installments are completely collateral-free, making them accessible to customers who don’t have assets to pledge.

4. How does Pak Paisa’s pricing compare to others?

Pak Paisa offers lower markups and more flexible terms than most traditional loan or BNPL apps, making it affordable and transparent.

5. What are the repayment policies?

Payments are made in easy monthly installments, designed to fit your financial capacity. You can also repay early without penalties.

6. What support options are available?

Our customer care team is available via in-app chat and helpline to help with product purchases, installment tracking, and payment support.

7. How can I apply for an installment plan?

Simply choose your product in the Pak Paisa app, select an installment option, and complete the digital application. Approval is fast and paperless.

8. What products can I buy on installments?

Popular categories include:

• Smartphones & laptops

• Home appliances & electronics

• Education & skill-development tools

• Healthcare equipment & essentials

9. What documents are required?

Usually, only basic ID details (CNIC and mobile verification) are required. In some cases, additional information may be requested.

10. Can I take multiple installment plans?

Yes—based on your repayment history and eligibility, you can apply for additional plans.

11. How fast is approval?

Most applications are processed within 24 hours, so you can get your product quickly.

12. Can I repay early?

Yes, early repayment is allowed with no extra charges, helping you save on markup.

13. Are there hidden fees?

No. All costs are disclosed upfront in the installment plan. There are no hidden charges.

14. How can I track my installment status?

Your app dashboard shows your purchase details, payment history, and upcoming installments.

15. What happens if I miss a payment?

A short grace period is provided. Late fees may apply if delays continue. You can always reach out to customer support for assistance.

16. Are there special plans for students?

Yes. Students may receive exclusive installment offers on laptops, education tools, and skill-enhancing products.

17. Can I increase my installment limit later?

Yes—based on your repayment record and credit profile with Pak Paisa.

18. Is there an age requirement?

Applicants must be at least 18 years old (some categories may require 21+).

19. How do I contact support?

You can reach us through the in-app chat or call the helpline listed in the Pak Paisa app.